Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
Exceptional service
Great breakfast variety
Wi-Fi not included
No pool area
9.0/10
Perfect
Rooms
8.7
Location
9.2
Service
9.9
Dining
8.9
Guest reviews
9.0/10
based on 30 reviews
7.9
7.9/10 based on 4665 reviews
Michael
United States,
January
2025
8.8/10
I had a wonderful experience at this hotel. The customer service was exceptional, with every staff member going out of their way to assist me. The breakfast was a highlight with a fantastic variety of fresh options. My room was spacious and comfortable, and the overall cleanliness was impressive. However, I found the Wi-Fi a bit slow at times, which was a slight drawback for me.
Rooms
9.0
The room was spacious and very comfortable, providing ample space for me and my belongings.
Service
10.0
The staff was incredibly helpful, providing excellent recommendations for local attractions and dining.
Location
9.0
Convenience was a major perk, with easy access to public transport and being close to Schönbrunn Palace.
Dining
8.0
The breakfast experience was delightful, offering a range of tasty items, though I wished it had a few more options.
Facilities
8.0
The hotel had reliable Wi-Fi access and effective climate control, keeping my stay comfortable.
Sawyer
United Kingdom,
November
2024
9.0/10
I had an incredible stay at this hotel! The staff were so warm and helpful, which made me feel right at home. The breakfast was a highlight with its amazing variety and freshness. The room was spacious and perfect for my family. The only downside was that the Wi-Fi could have been faster, but overall, I was very pleased with the value for money.
Rooms
9.0
The rooms were spacious and family-friendly, providing plenty of room for everyone to relax comfortably.
Service
10.0
The service was exceptional, with the staff always willing to help and provide great recommendations for local attractions.
Location
9.0
The hotel was conveniently located near Schönbrunn Palace, making it easy to visit one of Vienna's top attractions.
Dining
9.0
The breakfast options were diverse and delicious, catering to various dietary preferences, which I really appreciated.
Facilities
8.0
The general facilities are well-maintained, and I particularly enjoyed the reliable Wi-Fi connection and coffee machine available in the lobby.
Mia
United Kingdom,
November
2024
8.8/10
I had a fantastic stay at this hotel, thanks to the exceptional customer service from the staff who were always willing to help. The proximity to Schönbrunn Palace made it so easy to explore a significant attraction. The breakfast spread was impressive, with a variety of delicious options catering to different dietary needs. However, I did wish there were a few more dining options nearby, and while the rooms were spacious and comfortable, they could use a touch more decor to match the modern vibe I'd hoped for.
Rooms
8.0
The rooms were spacious and family-friendly, providing ample room for everyone, which is perfect when traveling with kids.
Service
10.0
The staff provided outstanding service throughout my stay, with helpful recommendations for local attractions and activities.
Location
9.0
The hotel is conveniently located near Schönbrunn Palace and has easy access to public transport, making it a breeze to get around Vienna.
Dining
9.0
The breakfast offerings were top-notch, with a wide range of fresh and tasty items to choose from.
Facilities
8.0
The hotel also had reliable Wi-Fi, which was a big plus for staying connected during my trip.
Chris
United Kingdom,
September
2024
9.2/10
I had a wonderful experience at the hotel, with exceptional customer service and a fantastic variety of breakfast options that catered to all tastes. The comfortable beds ensured a great night's sleep, and the hotel's proximity to Schönbrunn Palace made it easy to explore one of Vienna's major attractions. Although everything was mostly great, I would have liked a few more dining options nearby.
Rooms
9.0
The rooms were spacious and family-friendly, providing plenty of space for everyone, which was especially great for our kids.
Service
10.0
The staff offered excellent recommendations for local attractions and dining, and their customer service was truly exceptional throughout my stay.
Location
9.0
The hotel is conveniently located near Schönbrunn Palace, with easy access to public transport for exploring the city.
Dining
8.0
The breakfast selection was impressive, with fresh and tasty items, but I wish there had been more varied local dining options nearby.
Facilities
9.0
The hotel maintained a clean and modern environment, and I appreciated the reliable Wi-Fi connection provided throughout my stay.
William
United States,
September
2024
9.0/10
I had a fantastic stay at this hotel! The customer service was exceptional, with staff always willing to help and provide great recommendations. The breakfast was amazing, offering a wide variety of fresh and tasty options. The location is perfect, just a short walk to Schönbrunn Palace, but I was a bit disappointed that the Wi-Fi needed to be paid for separately. Overall, it’s excellent value for a great experience.
Rooms
9.0
The rooms were spacious and very comfortable, providing ample space for my family and a relaxing atmosphere.
Service
10.0
The service was outstanding! The staff were warm and always available to assist with any inquiries.
Location
9.0
The hotel is ideally located near Schönbrunn Palace and has easy access to public transport, making exploring Vienna simple.
Dining
9.0
Breakfast was delightful, with plenty of choices to cater to various dietary needs.
Facilities
8.0
I loved the reliable Wi-Fi and coffee machine available, adding to the comfort of my stay.
Jamie
United Kingdom,
September
2024
9.4/10
My stay at this hotel was quite enjoyable overall. I loved the exceptional customer service from the staff, who were always eager to help. The variety and quality of the breakfast options were amazing, catering to different tastes and dietary needs. However, I did notice that the shower facilities, while good, could use a bit more attention to detail regarding water pressure adjustments. The proximity to Schönbrunn Palace is definitely a highlight, making it easy to explore one of Vienna's top attractions.
Rooms
9.0
The rooms were spacious and family-friendly, providing enough space for everyone, especially when traveling with children.
Service
10.0
The hotel staff offered outstanding customer service, with helpful recommendations for local attractions and dining.
Location
9.0
With its close proximity to Schönbrunn Palace and easy access to public transport, the location was very convenient for exploring the city.
Dining
9.0
The breakfast offerings were wide and delicious, with plenty of fresh options to choose from, truly a high point of the stay.
Facilities
8.0
The Wi-Fi connection was reliable and the daily housekeeping service kept everything tidy and welcoming.
Don
United States,
September
2024
8.6/10
I had a wonderful stay at this hotel due to the exceptional cleanliness and comfortable atmosphere. The breakfast was an absolute highlight, providing a fantastic variety of delicious options. The close proximity to Schönbrunn Palace made sightseeing easy and enjoyable. However, while the rooms were spacious and family-friendly, they could use a bit of modernization to match the rest of the hotel’s charm.
Rooms
7.0
The rooms were spacious and family-friendly, providing ample space for everyone, though they felt a bit dated.
Service
9.0
The staff provided outstanding customer service with helpful recommendations for local attractions.
Location
10.0
The location near Schönbrunn Palace was perfect, making it easy to visit one of Vienna's main attractions.
Dining
9.0
Breakfast was a real treat with a wide selection of fresh and tasty items catering to various dietary preferences.
Facilities
8.0
The hotel had reliable Wi-Fi and effective climate control, making my stay comfortable and convenient.
Joe
United States,
September
2024
9.2/10
I had a wonderful stay at the hotel. The customer service was exceptional, with staff always ready to help out and give recommendations. The breakfast was a real highlight with a fantastic variety of options, and I appreciated how clean and well-maintained the entire property was. The location near Schönbrunn Palace was perfect for sightseeing, but the proximity to public transport made exploring Vienna a breeze. Overall, this hotel offers great value for the price, but I wish the Wi-Fi had been included in the stay.
Rooms
9.0
The rooms were spacious and family-friendly, which was ideal for my group.
Service
10.0
The staff were always helpful, providing excellent recommendations for local attractions.
Location
10.0
The hotel is conveniently located close to Schönbrunn Palace and public transport, making it easy to get around.
Dining
9.0
I enjoyed the breakfast, which was filled with fresh and tasty items catering to different dietary needs.
Facilities
8.0
The facilities are great, especially the effective climate control and pleasant shower facilities.
Exceptional service
Wi-Fi not included
Roger
United States,
August
2024
9.4/10
I had a wonderful experience at this hotel, which boasted exceptional customer service from the staff and a fantastic breakfast selection that catered to everyone's tastes. The rooms were not only spacious but also family-friendly, making it perfect for our trip. I also appreciated the cleanliness maintained throughout the property. However, while the overall value for the price was good, I think the Wi-Fi connection could have been a bit faster.
Rooms
9.0
The rooms were spacious and family-friendly, allowing us plenty of room to relax during our stay.
Service
10.0
The hotel staff provided exceptional customer service, always welcoming and ready to assist with any questions we had.
Location
9.0
The hotel is conveniently located near Schönbrunn Palace, making it easy to explore one of Vienna's key attractions.
Dining
10.0
Breakfast was absolutely delightful, with a wide variety of fresh and tasty items that catered to different dietary preferences.
Facilities
8.0
The hotel offered effective climate control and excellent shower facilities that contributed to a comfortable stay.
Emily
United Kingdom,
August
2024
9.6/10
I had a wonderful experience at this hotel, thanks to the exceptional customer service and the outstanding variety of breakfast options. The rooms were spacious and comfortable, which was perfect for my family. The cleanliness throughout the property was impressive, and the nearby Schönbrunn Palace made it convenient for sightseeing. However, I found the atmosphere a bit quiet for my taste, and while the Wi-Fi was reliable, I would have loved more amenities.
Rooms
9.0
The rooms were spacious and family-friendly, providing plenty of room for everyone.
Service
10.0
The staff was always ready to assist with recommendations and queries, making my stay even more enjoyable.
Location
9.0
The hotel is conveniently located close to Schönbrunn Palace and offers easy access to public transport.
Dining
9.0
The breakfast selection was impressive, with fresh and tasty items catering to various dietary needs.
Facilities
8.0
The overall facilities were well-maintained, and the efficient daily housekeeping ensured everything was tidy.
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